[Reporting API] ETH and Polygon reporting API issue

Incident Report for Blockdaemon

Resolved

Blockdaemon would like to inform customers that the Ethereum Staking Reporting is now fully restored.
We apologise for any inconvenience this may have caused and thank you for your continued support and patience.
Posted Feb 14, 2024 - 15:12 UTC

Update

Hello, we would like to give a small update, our current analysis indicates that the ETH reporting data will be fully synchronized by tomorrow afternoon. We will ensure to keep you posted with any further updates! Thank you!
Posted Feb 13, 2024 - 13:12 UTC

Update

Hello, we would like to give a small update, polygon reporting data is fully restored now! We are still working on completing the ETH reporting data. We will ensure to keep you updated! We appreciate your patience with us while we're working on this issue! Thank you!
Posted Feb 13, 2024 - 09:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2024 - 15:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 12, 2024 - 11:08 UTC

Investigating

Hello, we would like to inform you that we are experiencing an issue with both Polygon and ETH Staking API. Customers will not be able to fetch Data from 2/10/2014 to 2/12/2024.

Our engineering team is actively working on a fix at the moment, we will be sure to keep you posted! We apologize for the inconvenience and we appreciate your patience and understanding!

If you have any questions, kindly reach out to your customer success manager.
Posted Feb 12, 2024 - 09:44 UTC
This incident affected: Staking Reporting API (Ethereum Staking Reporting, Polygon Staking Reporting).