Dedicated non-aws node launches are not working

Incident Report for Blockdaemon

Resolved

We are pleased to inform you that the issue affecting Blockdaemon Web Application has been resolved, and the service is now fully operational.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the matter.

If you have any further questions or concerns, please don’t hesitate to reach out to your Customer Success Manager!

Thank you for your understanding!
Posted Aug 05, 2025 - 11:53 UTC

Monitoring

We would like to inform you that a fix has been implemented for the issue affecting Blockdaemon Web Application, and we are currently monitoring the service to ensure stability.

We will provide further updates once the monitoring period is complete and the issue is fully resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience.

If you have any questions or need assistance, please feel free to reach out to your Customer Success Manager!

Thank you for your understanding!
Posted Jul 30, 2025 - 00:42 UTC

Investigating

We want to inform you that we are currently experiencing issues with our Blockdaemon Web Application. Our team is actively investigating the problem and working diligently to resolve it. As a result, you may encounter difficulties launching your Dedicated nodes.

We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on any developments!

If you have any questions or concerns, please reach out to your Customer Success Manager.
Posted Jul 29, 2025 - 23:41 UTC
This incident affected: Blockdaemon Web App.