Ubiquity: outage

Incident Report for Blockdaemon

Postmortem

Brief period of outage across Ubiquity products, this was caused by a DNS resolving issue which limited our gateways ability to verify the authentication tokens provided from the client, resulting in 500s being returned.

Posted Aug 12, 2022 - 13:17 UTC

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 18:39 UTC

Update

We are continuing to investigate this issue.

Posted Aug 11, 2022 - 17:12 UTC

Update

We are continuing to investigate this issue.

Posted Aug 11, 2022 - 16:57 UTC

Investigating

We are currently investigating a DNS issue impacting authentication

Posted Aug 11, 2022 - 16:57 UTC

This incident affected: Blockdaemon Universal API.